.staff-layout{display:grid;grid-template-columns:minmax(260px,0.85fr) minmax(0,1.5fr);gap:20px;align-items:start}.staff-row{display:flex;gap:12px;align-items:center;justify-content:space-between;padding:16px 0;border-bottom:1px solid var(--line,#e2e6df)}.staff-row p{margin:6px 0;font-size:13px}.staff-messages{height:360px;overflow-y:auto;margin:20px 0;display:flex;flex-direction:column;gap:10px}.staff-messages .bubble{white-space:pre-wrap;overflow-wrap:anywhere}.staff-messages img{max-width:100%;max-height:240px;object-fit:contain}.staff-requests{font-size:14px;overflow-wrap:anywhere}#staff-reply textarea{width:100%;min-height:100px;margin:8px 0}#staff-detail h2{overflow-wrap:anywhere}.staff-layout .form-inline-actions{flex-wrap:wrap;margin-top:16px}@media(max-width:800px){.staff-layout{grid-template-columns:1fr}.staff-layout .panel{min-width:0}.staff-messages{height:320px}}